SHIPPING POLICIES

Shipping Policy for Maddogs Creations

At Maddogs Creations, we are committed to delivering your orders with the utmost care and efficiency. Please take a moment to read through our shipping policy to understand the details about our shipping process.

Order Processing Time

  • All orders are processed within 1-2 business days, excluding weekends and holidays.
  • You will receive an order confirmation email once your order is placed, followed by a shipping confirmation email once your package has been dispatched.
  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods and Rates

We offer a variety of shipping options to suit your needs. Shipping rates are calculated based on the delivery address, weight, and size of your order. We use reliable carriers such as:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Express Shipping: 1-2 business days

Shipping rates will be calculated at checkout, and you will be able to choose the best shipping option for your order.

Free Shipping

We offer free standard shipping on all orders over $50 within the United States. This promotion does not apply to expedited or international shipping.

International Shipping

  • We currently offer international shipping to select countries. International orders may incur additional shipping fees and customs charges, which are the responsibility of the customer.
  • Delivery times for international orders may vary, typically ranging from 7-21 business days, depending on the destination.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment online.

Shipping Delays

  • While we strive to deliver your orders promptly, there may be delays due to unforeseen circumstances such as weather, natural disasters, or carrier-related issues.
  • If there are any significant delays in processing or shipping, we will notify you as soon as possible.

Incorrect or Missing Information

  • Please double-check that your shipping address is correct when placing your order. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
  • If you notice an error with your shipping information, please contact us immediately at maddogcreations28@gmail.com so we can assist in making corrections before your order ships.

Damaged or Lost Packages

  • If your package is damaged or lost during transit, please contact our customer support team immediately at maddogcreations28@gmail.com. We will work with the shipping carrier to resolve the issue.
  • Please keep all packaging and any damaged items for inspection by the carrier.
No refunds or exchanges:
This policy explicitly states that no refunds or exchanges will be given for any items purchased, even if the customer changes their mind or is unhappy with the product. ALL SALES ARE FINAL.


Contact Us

If you have any questions or need assistance with your order, please feel free to reach out to us at maddogcreations28@gmail.com. We will be sure to get back to you at the earliest convenience and resolve the matter.

Thank you for shopping with Maddogs Creations! We appreciate your business and look forward to serving you.